How visa appointments actually work — and what we do.

When you pay Opaige, you are buying a service: the professional preparation and submission of your visa application. We deliver this in full, every time. Specifically, we:

• Validate every document against the destination embassy’s requirements
• Catch and fix the issues that cause avoidable refusals — before submission
• Prepare your forms and supporting documents (per your package)
• Book your appointment at the official visa centre and submit your file
• Keep you updated at every stage, by email and in your dashboard

Three things are simply not ours to give. Any service that claims otherwise is either misinformed or misleading you — and a “guaranteed visa” is the oldest scam in this industry.

We never guarantee a visa, a date, or a job. If a service does, see our guide on how visa scams work.

This is where most misunderstandings begin, so read it carefully. Appointments are issued by the official visa centre — TLScontact, VFS Global, or BLS International — depending on the country. Here is the reality:

Getting an appointment and getting a visa are two separate clocks — and confusing them is the cause of most disappointment. Here is the real sequence:

Your visa is granted for the dates you apply for — it is not recalculated from the decision date. If a decision lands after your stated start date, you simply lose those days; the window does not shift forward. That single fact drives everything:

• Dates that have already passed, or start the day you apply, cannot be met — and look implausible to a consular officer.
• Leaving no buffer for processing is one of the most common reasons short-stay visas are refused.
• A realistic window — submission, plus the decision time, plus a margin — is what makes a file credible and achievable.

People conflate two very different things here. Getting them straight saves a lot of false hope.

The thread through all of it: one consistent, honest story. Changing the trip mid-process — adding travellers, shifting dates, switching purpose — is the fastest way to introduce a contradiction. Decide it, then let us build it.

Flat pricing, the same for every nationality and visa type. The day counts are our turnaround to prepare and submit — not the embassy’s decision time, which is separate (see the two clocks above).

Government visa fees are separate and paid to the embassy; they vary by destination and visa type.

By completing payment you authorise Opaige to begin work immediately, and your service fee is earned at that point. Because preparation starts on payment, fees are non-refundable, with one exception: a failure by Opaige to deliver the service you paid for.

Critically, the things outside our control — the embassy’s decision, the appointment month, the processing time — are not service failures, because they were never ours to guarantee. We deliver the preparation and submission; the consulate decides. Government and third-party costs (centre fees, booked appointments) are non-refundable once incurred.